Terms of Service
Welcome to Coffee Culture!
These terms and conditions outline the rules and regulations for the use of Coffee Culture Thailand’s Website, located at https://coffeeculture.asia/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Coffee Culture if you do not agree to take all of the terms and conditions stated on this page.
About Our Coffee Products
The description of products and presentation of goods on the COFFEE CULTURE website is for marketing purposes only. Please note that the product may not arrive exactly like the presentation on our website.
All roast coffee products listed for sale on COFFEE CULTURE are also subject to availability. Please understand that the availability of roast coffee online is for purchasing purposes only. COFFEE CULTURE will reconfirm the date of delivery via the customer’s email to ensure the freshest coffee roast is delivered.
In the event the ordered coffee roast is not in stock, COFFEE CULTURE will inform prior to delivery to allow the customer to cancel the order for that particular product, wait for the next roasting batch or change the item to another coffee product.
Other Coffee Roasters’ Products
Each roaster featured on the COFFEE CULTURE website sends their products directly to the customer from their roastery with the courier service of their choice. All of the roasters have their own dedicated shipping fees which have already been charged and included in the payment for your order.
Coffee Delivery By Third Party Courier
COFFEE CULTURE delivers roasted coffee and equipment all over Thailand as well as Internationally. While we offer free shipping for our house coffee and equipments, as stated above, each roaster on our website sends their products directly to the customer using the courier service of their choice.
Note that some locations in Thailand such as Koh Phanghan, Koh Lanta and various other island destinations have a surcharge for delivery.
COFFEE CULTURE’s process for coffee delivery is as follows:
COFFEE CULTURE sends the coffee to the courier who then delivers it to the end customer. The courier will contact the customer and organize 3 delivery attempts. If the parcel is not delivered within those 3 attempts, it will be returned to the original sender. We recommend that customers give the correct phone number for easier communication with the courier as well as constantly track their coffee order.
For cash on delivery orders, the courier will attempt 2 days max to deliver the parcel, and if it is not possible to be delivered, the parcel will be returned to COFFEE CULTURE. In this case, the customer will need to pay an extra fee to get the coffee parcel sent once more.
International Coffee Shipping
COFFEE CULTURE has partnered with DHL to provide international shipping services. Please note that for all coffee beans purchases, there may be a customs clearance fee of 300 baht as an additional charge to the order.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Coffee Culture Thailand and/or its licensors own the intellectual property rights for all material on Coffee Culture. All intellectual property rights are reserved. You may access this from Coffee Culture for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Coffee Culture
- Sell, rent or sub-license material from Coffee Culture
- Reproduce, duplicate or copy material from Coffee Culture
- Redistribute content from Coffee Culture
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Coffee Culture Thailand does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Coffee Culture Thailand,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Coffee Culture Thailand shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Coffee Culture Thailand reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Coffee Culture Thailand a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Coffee Culture Thailand; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Coffee Culture Thailand. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Coffee Culture Thailand’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.