Frequently Asked Questions
To make things easier and quicker for you to proceed with buying your fresh roast coffee online with us, here are some of the frequently asked questions at Coffee Culture. We hope you will find these helpful and should you need any help please feel free to drop us a message on Facebook for faster response.
If coffee is available and ready to be sent to you.
In general it takes 2 – 3 days for our house coffee to arrive to your front door after it is dispatched / sent for other areas in Thailand. And next day delivery for Phuket.
NOTE: Some of the other roasters may take longer as they may use Thai postage service which could take up to 5 days.
Not always. As we pride ourselves and partnered roasters to have freshly roasted coffee, the stock on coffee held is smaller. And so it may not always be available and ready to sent. The maximum wait time for the new roast batch is 2 – 7 days.
Coffee Culture House Coffee – J&T for deliveries in Thailand and DHL for International deliveries. Fast & Fresh.
Other Roasters – it varies from roaster to roaster.
Unfortunatley not currently. As no courier has this service to offer as of yet (with a guarantee). We have tested and tried and unfortunately there is no guaranteed unless with GRAB / LINE MAN etc.
Payments Surcharge & Payment Method
Payment surcharges are added on top as we are not selling high ticket products. Each payment gateway do charge us a gateway fee. And most roasters do not have high profit margins to absorb this extra cost. Direct bank transfer and Cryptopayments are available if you wish to NOT pay the surcharges or other payment gateways.
Absolutely! We welcome crypto payments. ^_^